1) What was the biggest surprise for you in the reading? In other words, what did you read that stood out the most as different from your expectations?
What surprised me the most, was that SKS Microfinance has a 99.5% repayment rate.
2) Identify at least one part of the reading that was confusing to you.
In this article I didn't find anything confusing. The author did a good job explaining her business and it's processes.
3) If you were able to ask two questions to the author, what would you ask? Why?
How did you go about handling situations that involved gangs?
How hard is it to be able to utilize technology with your clients in those types of areas?
4) Was there anything you think the author was wrong about? Where do you disagree with what she or he said? How?
There was nothing that I believe the author was wrong about. I think the author did a great job and has a great company.
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